Features
Flexible Charging
- Unlimited user defined rates
- Multi-rate, seasonal and time of day
- Key meters
- Charge factors
- Service charges based on a per day/billing period basis
- Multiple service charges per meter
- Central rate unit price update
- Permanent and one-off allowances and charges
- Finance charges and late fees either percentage based or fixed price
- User defined billing periods applied at account line level
- Individual or group customer discounts
- Territory prices
- Split charging at price change
- Pro-rated service charge at change of occupier
Meter Management
- Sub meters
- Combined meter billing
- Common supplies
- Ability to calculate estimated readings based on flexible criteria
- Easily identify unread meters
- Multiple reading routes, books and walk no's per property
Payment Management
- Payment Schemes - After Bill, Fixed and Bill Instalments
- Direct Debit, Standing Order, Cash/Cheque, Credit Card
- Payment priorities
- Refunds
Life Cycle Management
- Tenancy change procedures
- Multiple address options
- Tenancy, meter and rate history
- Consumption history
- Payment analysis history
Debt Management
- Unlimited and user-defined debt management strategies
- Can be applied at customer, account and individual invoice level
- Integration with Word and Email
- Mail Merge functionality using Microsoft Navision fields
Reporting
- Production of invoices and credit memos
- History available via the posted invoices and posted credit memos
- Advanced dimensions on the rate ledger provide consumption and revenue analysis
- Letter production both in batch and at customer level
- Letter history available
- Real-time invoice generation
- Withdrawal and re-billing capability
- Job scheduler batch billing
Data Entry
- Generic data imports
- Default set up that is carried through to the individual records
- Export and import from Hand-held devices
Work Orders
- Booking system
- Diary
- Technician skills
- Points/time allocation
- Area segmentation
- Automatic generation of invoices
Deposits (Securities)
- Interest payment
- Refund cheques
EPOS - Bill Payments
- Payment management
- End of day processing
- Till management
